CASE STUDY

Establishing Bank Data Governance for Scale and Regulatory Compliance

CLIENT’s Challenge

With 43 banking offices spanning North Carolina and Virginia, our client, a growing regional bank, offers a competitive array of business and personal finance services. Upon conducting internal assessment projects, our client faced data governance issues, including:

• Increased regulatory scrutiny as the bank has grown in recent years
• Need to assess data environment to prepare for regulators
• Lack of business executive support for data program (i.e. the business wants data insights without realizing everything that goes into managing it)
• Data consumption is a “hub-and-spoke” model, where IT owns EDW and business users produce reporting and analysis
• Need for advanced analytics and AI capabilities

OUR APPROACH

• Evaluate client’s entire data footprint, including applications, databases, infrastructure and reporting across finance, business intelligence, and IT
• Conduct interviews with data team to understand key business data drivers and challenges
• Identify and document key data governance gaps including lack of clear roles and responsibilities, lack of business involvement in data governance, and security concerns
• Develop prioritized roadmap and data governance program plan supported by business case justification

skills & tech leveraged

Data Governance, Microsoft Azure, PowerBI, BIC

THE RESULTS

• Developed first generation data governance policy to demonstrate commitment to data governance from the regulators
• Executive understanding of current enterprise data governance maturity, gaps, and data drivers of operational excellence
• Provided a framework to self-assess data governance maturity and track progress